Introduction

Essence Esthetique ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Demographic information (age, gender, skin concerns)
  • Health and medical information relevant to our services
  • Payment and billing information
  • Appointment preferences and scheduling information
  • Product preferences and purchase history
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website
  • Device information (device type, screen resolution)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. These technologies may include:

  • Essential cookies for website functionality
  • Analytics cookies to understand how visitors use our site
  • Marketing cookies to deliver relevant content and advertisements
  • Social media cookies for sharing and integration features

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing appointments and consultations
  • Fulfilling product orders and managing your account
  • Communicating with you about services, products, and promotions
  • Personalizing your experience and recommendations
  • Improving our website and services
  • Ensuring compliance with legal obligations
  • Protecting against fraud and unauthorized access
  • Conducting research and analysis

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including:

  • Payment processors for secure transactions
  • Email service providers for communications
  • Analytics providers for website insights
  • Appointment scheduling systems
  • Customer support platforms

Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or legal processes
  • Government requests or investigations
  • Protection of our rights, property, or safety
  • Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure data storage and backup systems
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

Correction and Updates

You may request that we correct or update any inaccurate or incomplete personal information we have about you.

Deletion

You may request that we delete your personal information, subject to certain legal and contractual obligations.

Opt-out of Communications

You can opt-out of receiving marketing communications from us by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly
  • Updating your communication preferences in your account

Cookie Preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and purpose of the information
  • Legal and regulatory requirements
  • Business needs and operational requirements
  • Your consent and preferences

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a prominent notice on our website

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Essence Esthetique

Email: privacy@essenceesthetiques.com

Phone: [Your Phone Number]

Address: [Your Business Address]

We will respond to your inquiry within a reasonable timeframe and work to address your concerns appropriately.

Effective Date

This Privacy Policy is effective as of [Current Date] and will remain in effect except with respect to any changes in its provisions in the future.

Additional Information

For more information about our data practices or to exercise your rights, please refer to our Terms of Service or contact us directly. We are committed to protecting your privacy and will work with you to address any concerns you may have.